What does VOC.AI do?
VOC.AI delivers artificial intelligence agent solutions that combine generative AI with real-time insights, enabling scalable and enterprise-grade customer service for more than 100 global brands.
How much did they raise?
The company raised $15M in a series_unknown round led by Shanda Grab Ventures, with participation from Northern Light Venture Capital and Starting Gate Fund.
What are their plans for the money?
With the new funds, VOC.AI intends to accelerate the development of its AI-enabled agents and expand its innovative digital employee technology, aiming to transform customer service and workforce efficiency.
What have they achieved so far?
VOC.AI has already made significant strides with its flagship AI-powered solution, Solvea, providing end-to-end support that enhances resolution times, operational efficiency, and multilingual service capabilities.
